CRM is a robust interdepartmental information system suitable for companies with a need for project management and client administration.

effective management of communication with customers and partners
speed of making records
traceability of stored information
simple approval of documents
secure access to documents within working groups or persons
quick creation of documents in format PDF including the the possibility of using templates
management archiving of documents
long lifetime of system
sending notifications to email
multilingual environment (CZ, ENG and can be other)
seamless continuity with other parts of IS and application Lotus Notes Domino
possibility of individual adjustment

management of the customer database with multiple categorization (company / person / activity)
creation and register of activities (email, letter, contract, supply, demand, notation from meetings, task and others)
management of project documentation
definable approval workflow
assigning and control of tasks
monitoring of workload of employees
management of controlled documents (according to ISO)
management the agenda of incentives and corrective measures
mass correspondence including print of address labels
evidence of marketing material (gifts)
management of file archive (suitable for CAD/CAM or graphic files)
auditing system

personnel system ((HR cards, archive of pers. documents, catalog of jobs, hierarchical structure)
evidence of absence (including approval workflow)
wage laws
evidence of knowledge and certifications
management of access to public and private information